Covid-19 Information for Landlords

With regards to the Government’s announcement of a further lockdown, we would like to make clear to you our plans over the next four weeks of this lockdown. If the lockdown is extended we will carry on as below.

We will be working throughout the lockdown from home. The current Government guidance for Letting Agents is that we can continue our full service which includes viewings of properties to let.

You can contact us, as you always have done:

Susan susan@eps.properties Mainly finance

Hasan hasan@eps.properties Mainly property

Esra hello@eps.properties Mainly tenancy

Emergency telephone number 07900 885555

EPS SAFETY PROCEDURE

VIEWINGS + INSPECTIONS

Current Government guidance allows letting agent to continue to arrange viewings, as per your tenancy agreement 24 hours’ notice must be given.

Please see EPS Safety Procedure attached.

We are suspending all inspections until further notice.

KEEP RENTS FLOWING

You must keep paying your rent, as per your tenancy agreement.

INVENTORIES / CHECK-IN AND CHECK-OUT

As long as the Inventory company can keep working, which they are. This is our main source to see the property’s condition and if any works may be needed. We will and must have a Check-in report and Check-out repot at all times.

GAS/ ELECTRIC/EPC LEGISLATION

Due to legislation, the Gas, Elec and EPC must be renewed on the renewal dates – we will contact you to arrange a suitable time, if this applies to you.

MAINTENANCE EMERGENCY AND NON EMERGENCY

If there is a problem within the property, in particular anything to do with, Water, Electric, Gas. These may be deemed as emergency call out, for which we are prepared to deal with. We have our sub-contractors ready for any emergencies. If you reports a problem, but it is not deemed an emergency, we may have to wait until a sub-contractor is available. Whichever, you should contact us as soon as possible.

TENANT’S HELP IS OUT THERE

If you need further advice on anything, please do contact us directly.

You can also contact Citizen Advice Bureau and you can find other help on the internet and at HMRC website.

WE ARE HERE TO HELP YOU

If you are worried about anything, have a problem that you may need to discuss, you can contact us at any time by email.

Please stay safe and well

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